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WS Garage Door Spares logo

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Shipping & Delivery

Shipping policy, where we ship to, and delivery costs

Shipping Policy

We are able to ship orders to most countries worldwide using our courier contacts. You can select your desired country for delivery from the drop-down box at checkout. If you don't see your country listed, please contact us and we will provide a quot

How long does it take to ship my order?

We aim to dispatch all orders within 24 hours. Orders placed before 2pm (Monday-Friday) are usually dispatched the same day. We dispatch orders from Monday-Friday. We will not dispatch orders on weekends or bank holidays - orders placed during this t

Where do you ship to?

All products are stocked and shipped from our warehouse in the United Kingdom. We are able to ship orders to most countries worldwide using our courier contacts. You can select your desired country for delivery from the drop-down box at checkout. If

How much is delivery?

The shipping costs depend on the products ordered, service chosen, and the delivery destination. This will be calculated at checkout and the customer can choose their preference. Full shipping cost information can be found in our shipping policy. Unf

Can I collect my order in person?

You can collect the items in person but this must be arranged over the phone on 01704 331705 as the website does not give the option of collection. The order will be placed on the phone with a customer service member to ensure no shipping cost, and w

What if I am not home when delivery is attempted?

Most spares are small enough for the courier to place the package through the letterbox, but for orders where the package is too large, what happens if you are out when the delivery is made will depend on the courier. Prior to delivery, you should re

I haven't received my order?

In the unlikely event that you have not received your order in the stated delivery timeframe, as a first port of call, please check the tracking information supplied to you at the time of dispatch to understand whether the shipment has been held up b