WS Garage Door Spares

We offer trade accounts for appropriate businesses such as garage door repairers. To become a trade customer, please complete this <a href="https://www.wsgaragedoorspares.com/pages/trade-accounts" rel="noopener noreferrer" target="_blank">application</a>. It only takes a few minutes and a decision should arrive within 1 business day.&#xA0;Credit accounts are only offered to trade customers who have built up a substantial order history with ourselves.&#xA0;

We offer trade accounts for appropriate businesses such as garage door repairers. To become a trade customer, please complete this application. It only takes a few minutes and a decision should arrive within 1 business day. Credit accounts are only o

Trade Accounts

Accounts And Technical

How do I place an order?

How do I know if my order was successfully placed?

Can I change or cancel my order?

How do I track my order?

My order is wrong/missing items

Taxes, customs and import fees

Ordering

Shipping Policy

How long does it take to ship my order?

Where do you ship to?

How much is delivery?

Can I collect my order in person?

What if I am not home when delivery is attempted?

I haven't received my order?

Shipping & Delivery

Returns Policy

How do I return my order?

Do you offer free returns?

Can I exchange an item?

I've not received my refund

Returns And Refunds

Discount codes & promotions

What payment methods do you accept?

International bank charges

Bulk discounts and reseller accounts

Do you accept telephone or email orders?

Payments And Discounts

How do I know which cones & cables/wires I need?

I cannot find my cones and cables, what can I do?

Should I get the genuine or compatible cones and cables?

Cones and Cables

Which electric motor do I need to automate my door?

Are there any extras I need for my electric motor?

Electric Motors

Which garage door gear do I use?

Garage Door Gear

What are latches and cams?

Latches and Cams

What are link arms and anchor pins?

Link Arms & Anchor Pins

How do I identify the correct lock and handle?

What do I do if my lock and handle are obsolete?

Should I get the genuine or compatible lock and handle?

Locks and Handles

How do I identify the correct remote control?

How do I change the battery in the remote?

How do I program the remote for my electric motor?

What do I do if my remote is obsolete?

Remote Controls

What security lock should I use?

Security Locks

How do I identify the correct roller spindles?

What do I do if my roller spindles are obsolete?

Spindles & Rollers

How do I measure the spring?

How do I use the spring finder table?

What can I do if I cannot find my spring?

Should I get the genuine or compatible spring?

Springs

What are the different tools used for?

Tools

How do I know which tracks and runners I need?

Tracks & Runners

Which weather seal should I use?

Garage Weather Seals

Product Information

Different types of garage doors

Which Garador model do I have?

Which Cardale model do I have?

Which Henderson model do I have?

Which Wicks / Wessex / B&Q model do I have?

Can I automate my garage door?

I am having a custom door made, can you provide a mechanism?

I am locked out of the garage, what do I do?

Do you carry out repairs or servicing?

Do you offer any repair kits?

What do the Garador PN numbers mean?

Do you supply fitting/installation instructions?

Garage Door Information

Accessing VAT Invoices

How do I contact you?

Do you have physical stores?

Is there a product warranty?

Warranty Information

Trade AccountsUpdated 4 months ago